We meet with every new client - via phone call, video chat or in-person. This is your chance to communicate exactly what you need from us. You'll also use this time to gather ALL the materials necessary for your project (such as pictures, text, dates, etc); this way, we avoid the dreaded "start, stop, idle, start over" cycle.

Next, we draft a comprehensive Proposal that outlines your project's scope, milestones, and payment schedule. Every proposal has a link to our Terms & Conditions, which governs all our work, and assures you of the quality of work you may expect from us. You can sign our proposal online; no need for us to email it to you, then you print it, sign and scan it, then email it back to us... . You may also pay your deposit (if applicable) online securely.

Imagine we've completed your project, only it's NOT what you wanted . That's where mockups come in: we present you with unfinished versions of your project early on, so you can request changes and approve of your project's general direction. We then complete your project to perfection.

By this phase, your satisfaction is practically guaranteed! We typically schedule an online viewing (for you to interact with your website), and/or a walkthrough (to explain the features of your business strategy). The goal is to make sure you're completely comfortable with your product.